• Michael Padilla-Pagan Pay

HUMAN FACTOR

Artificial Intelligence vs Human Analysis for Risk Assessment and travel Security. The use of ICESERVE24 ABI services:  

 Today’s security environment is dynamic and complex and demands heightened situational awareness. The Al Thuraya Consultancy team share their views on the advantages and limitations of artificial intelligence in the travel management market and recommend that the best approach is two-pronged, with focus on foresight and preparation and contingency planning for unexpected events which threaten people, assets and business continuity.

 Analyzing security threats is a complex and detailed process. The best-prepared travel plans of today should use a hybrid system of computer-guided and human-reviewed Intel. Exploiting the benefits of both technology and human analysts is essential. There is no one single source for assessing security threats; it will always take multiple data points from a myriad of sources to put together an accurate picture of vulnerabilities, risks and threats.

 As technology advances and the types of data we can analyses change, our processes need to adapt to evaluate new sources accurately. In essence, we should build a solution for security risk mitigation using the best of computer-assisted guidance and human oversight to prepare for many possible outcomes, some more likely and some less likely. While you cannot avoid all risks, you need to be able to set thresholds which allow you to execute against the goals of your business. Some regions cannot be avoided, but mitigation will prescribe how to engage when operating in and around those regions, so in the cases that risk cannot be avoided, it will -at least- be managed.

 It is important to prepare beyond the avoidance of risk by incorporating regionalized human resources that can establish and carry out not only Risk management activities, but also contingency management. Having location-based support on call and available to assist when the unexpected happens closes the loop on your security event mitigation. Invest in a solution that will support your operations until your resources are safe at home, rather than only planning around a perceived threat. Attend the ISMA-OSAC Africa Regional Security Conference in Johannesburg, South Africa 16-18 September 2018 and we will Provide insight into Travel Security for Sub-Saharan Africa; an important topic since 48% percent of air travel today is due to business purposes or seek more information through your Al Thuraya Consultancy customer services rep about our services and offerings.


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